Made with FlowPaper - Flipbook Maker
JAN/FEB 2026Moving made easy by professionals Relocation services for pets The safest way to transport your pets worldwide. As an animal-loving company, we offer a stress-free, safe, professional and comfortable way to relocate your pet worldwide. We are qualified animal couriers. A service from INTERMOVE GmbH WORLDWIDE MOVE LOGISTICS AND SERVICES INTERNATIONAL RELOCATION INTERMOVE GmbH Parsdorfer Weg 10 85551 Munich / Kirchheim Germany www.petmove.net INTERMOVE GmbH Parsdorfer Weg 10 85551 Munich / Kirchheim Germany Tel.: +49 (0) 89 189 386-0 info@intermove.de www.intermove.deJanuary / February 2026•Vol. 58, No. 1 portal.iamovers.org Publisher: Brian Limperopulos Editor: Will Kohudic Advertising: Matthieu Odijk Circulation:Julia O’Connor Layout/Design: Print Matters Portal is published bimonthly by the International Association of Movers (IAM) 1600 Duke Street, Suite 440 Alexandria, VA 22314 Phone: (703) 317-9950|Fax: (703) 317-9960 Email: info@iamovers.org|Website: IAMovers.org For subscriptions and changes of address, membership@iamovers.org Send editorial material to william.kohudic@iamovers.org For advertising queries, matthieu.odijk@iamovers.org Send advertising materials to william.kohudic@iamovers.org PORTAL January / February 2026 5 BRIAN'S BEAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Building Trust When Attention Is Scarce / Brian Limperopulos PORTAL FOCUS: SELLING TRUST IN THE NOISE ECONOMY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 GOVERNMENT & MILITARY PROGRAM REVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 What CMMC Means for You and How IAM Can Help / Daniel J. Bradley IAMX UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Managing Risk Through Trust / Ray daSilva GLOBAL MOVING FOUNDATION UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Global Moving Foundation Update / Angela DeConti GMF FANTASY FOOTBALL LEAGUE RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 DAB UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 What is the DAB? / Tim Wicker INDUSTRY NEWS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 WASHINGTON UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Washington Update / Bryan Vickers ADVERTISE IN PORTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 ADVERTISER INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 INDUSTRY CALENDAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 JAN/FEB 20266 PORTAL January / February 2026 2025 EXECUTIVE COMMITTEE CHAIR Stephan Geurts Jr . Government Logistics N.V. VICE CHAIR Adam Hall The Pasha Group PREMIER MEMBERS AT LARGE Lakelan Fennell Suddath Government Services Charles Flowers Coleman Worldwide Moving Erin O’Connor Dice Forwarding, Inc. Susan Staszewski National Van Lines CORE MEMBERS REPRESENTATIVE Boris Populoh Unirisc, Inc. CORE MEMBERS REPRESENTATIVE AT LARGE Catherina Stier Harsch, the Art of Moving Forward NON-U.S. CORE MEMBER REPRESENTATIVES Ido Barner AGS Four Winds International Moving Ltd. Ben Scheiner Global Relocations Ltd. DAB REPRESENTATIVE Tim Wicker Republic Moving and Storage IAM-YP REPRESENTATIVE Lennert de Jong Gosselin Group N.V. PRESIDENT Brian Limperopulos Brian Limperopulos President Daniel Bradley Vice President of Government & Military Relations Nicola Collett Data & Finance Manager Steve Cox Chief Financial Officer Angela DeConti Director of the Global Moving Foundation IAM Manager of Industry Initiatives Verena Goetz Membership & Social Media Manager Will Kohudic Editor, Manager of Marketing & Communications Julia O’Connor Vice President of Membership & Communications Matthieu Odijk Director of Sales Morgana Somers Director of Global Services Charles Stewart Digital Media Manager IAM STAFF 2025 IAM LEADERSHIP CORE MEMBERS MANAGEMENT BOARD AFRICA Charnel Francis AGS Worldwide Movers Cosmas Kamuyu Nellions Moving and Relocations CENTRAL & SOUTH AMERICA & CARIBBEAN Carlos Avalos Sandhill Global Relocation & Moving Daniel Rodrigues AIM Brazil EASTERN & SOUTHEASTERN ASIA Olivia Alarcon A1 Global Logistics Services Co. Nirav Thakker 21st Century Relocations EUROPE Barbara Savelli Gosselin Mobility Italy Christiaan van der Ent Van der Ent TopMovers MIDDLE EAST & NEAR ASIA Ankit Bhalla Leader Relocations Shankar Ram Delight International Movers NORTH AMERICA Leon Johnson Matco Moving Solutions OCEANIA Carlos Ferri Shipeezi Michael Dunstan Palmers Relocation GroupPORTAL January / February 2026 7 This issue of the Portal magazine asks a deceptively simple question: how do you earn trust when customers and partners have endless options and expect answers instantly? Modern business is conducted in a constant storm of notifications, automation, marketing messages, and AI-generated content. Our customers are busy, distracted, and often overwhelmed. We want them to read what we send. We want them to focus when we present. We want their confidence when they choose a service provider. But attention today is a limited resource, and credibility is increasingly fragile. In this environment, trust is no longer built through slogans or promises alone. It is built through visible behavior, consistency, and accountability. It is built when customers see that professionalism is not a marketing posture, but a daily operating standard. That belief sits at the heart of the work of the IAM Ethics Council. The Council remains guided by a simple principle: ethics matter most when they are lived every day. As we move into 2026, our focus is on ensuring that IAM’s Code of Ethics is not only a guiding document, but a set of principles that consistently reflect how our members conduct business around the world. In the year ahead, this work will continue to strengthen IAM’s role in promoting ethics, professionalism, and accountability across the industry. The Council will examine how the Code is applied in practice, reinforce expectations that protect both business relationships and customers, and advance education so that conversations about professional conduct remain open, practical, and central to IAM’s culture. This effort is forward-looking and collaborative, grounded in a shared responsibility to safeguard the reputation of the moving industry itself. That responsibility comes to life through the IAMTrusted Moving Company program ("IAMTrusted"). IAMTrusted represents ethics in action. It is not an abstract badge or a static credential. It is a living commitment to integrity, transparency, and customer confidence. Companies that earn the designation voluntarily agree to be accountable in real time to the people they serve. When problems arise, companies are expected to acknowledge them and work toward resolution. If they fail to do so, the IAMTrusted designation can be revoked. This is not an empty symbol used for marketing. It represents operational accountability. In a marketplace crowded with automation and instant transactions, this kind of visible responsibility sends a clear signal. It tells customers that a company is willing to stand behind its service, its people, and its promises. It tells partners that professionalism is not optional. And it gives ethical companies a meaningful way to distinguish themselves when attention is scarce and choices are abundant. By embracing the IAM Code of Ethics, living it intentionally, and sharing its principles within their organizations, our members are building something larger than a policy or a program. They are building trust. And in today’s marketplace, trust is the rarest and most valuable currency of all. Building Trust When Attention Is Scarce Brian's Beat Brian Limperopulos IAM President8 PORTAL January / February 2026 Selling Trust in the Noise Economy Selling Trust in the Noise Economy Selling TrustPORTAL January / February 2026 9 By, Will Kohudic, Editor, Portal American economist Fischer Black defined noise in the market as the opposite of infor- mation: hype and incomplete or inaccurate data. He lived and worked more than 30 years ago, and in the meantime it’s only grown louder. Think about the last time you went looking for a new company to partner with, or tried to reach new customers with the message that you’re the best fit for their move. You can’t miss the noise out there; you don’t just hear it, you feel it prowling, growling, hungry for the unwary buyer. To be aware of the noise is to ask oneself, how do I rise above it, cut through it, find the good and the real and find them right now? A pilot landing a plane low on fuel at night in a thunderstorm doesn’t leave his fate in the hands of the autopilot; he takes over the yoke and the rudder, talks to the tower, and brings all of his instrument training to bear on making contact with the ground at exactly the right time, speed and angle. Anything else could leave him with some extremely unhappy customers. Does that feel familiar? In our industry, trust takes time to establish, but deci- sions about who to start to trust have to be made today; not next week after making a round of inqui- ries. How do you sort through all of the noise to find the right partner? What sets your ideal partner apart from the others, how do you make the initial determi- nation to approach a company, and what convinces you up front that they have what it takes? Before you answer those questions, keep reading and take a few minutes to absorb what your fellow members have to say on the subject. We asked the same questions and more to our con- tributors for this issue, and I think you’ll find their answers insightful, creative and helpful the next time you find yourself filtering the noise for the next company you need to trust.Next >