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NOV/DEC 2025 Advocacy Line Strategic Line T rust Line Opportunity Line Annual Meeting Line San Diego Capitol Hill New Strategic Plan Legend This map charts IAM’s network of intention, where program lines run their course, intersections highlight shared work, and our members help shape every direction forward. Service Lines Goals & Advocacy Destinations Member Programs & Beneåts IAM’s Network Is Built With Intention Like a Subway map, every line, every connection, and every member plays a vital role in how we move forward together. CODE OF ETHICS2 November / December 2025Full Container Export & Import Domestic Logistics Door-to-Door and Foreign-to-Foreign Service Air Freight THE POWER TO MOVE YOU GLOBALLY Local. Around the world. www.ol-usa.com • info@ol-usa.comGLOBALTECH SOFTWARE | AI Be on Santa's nice list with EDC-MoveStar ® ! Thinking about getting new software or upgrading? Make the nice list! 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Naughty Other softwareNovember / December 2025•Vol. 57, No. 6 portal.iamovers.org Publisher: Brian Limperopulos Editor: Will Kohudic Advertising: Matthieu Odijk Circulation:Julia O’Connor Layout/Design: Print Matters Portal is published bimonthly by the International Association of Movers (IAM) 1600 Duke Street, Suite 440 Alexandria, VA 22314 Phone: (703) 317-9950|Fax: (703) 317-9960 Email: info@iamovers.org|Website: IAMovers.org For subscriptions and changes of address, membership@iamovers.org Send editorial material to william.kohudic@iamovers.org For advertising queries, matthieu.odijk@iamovers.org Send advertising materials to william.kohudic@iamovers.org PORTAL November / December 2025 5 BRIAN'S BEAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Trust and Ethics: Building a Stronger Foundation / Brian Limperopulos PORTAL FOCUS: 63 RD ANNUAL MEETING & EXPO RECAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 The 2025 IAM Annual Meeting & Expo: Sharpening Your Focus ETHICS COUNCIL UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 The Necessity of the IAM Code of Ethics: Building Trust in Global Moving / Ben Scheiner GOVERNMENT & MILITARY PROGRAM REVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Rainbows and Unicorns? / Daniel J. Bradley GLOBAL MOVING FOUNDATION UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Evolving, Educating, Expanding: A Landmark Year for the Global Moving Foundation / Angela DeConti PERSPECTIVE SPOTLIGHT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Is the Peak Season Flattening Out? / Mark Oakeshott Cyber Security in the Removals Industry: Why User Awareness Matters Now More Than Ever / Kingsley Gordon and John Bedford INDUSTRY NEWS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 WASHINGTON UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Bryan Vickers ADVERTISE IN PORTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 ADVERTISER INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 INDUSTRY CALENDAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 NOV/DEC 20256 PORTAL November / December 2025 2025 EXECUTIVE COMMITTEE CHAIR Stephan Geurts Jr . Government Logistics N.V. VICE CHAIR Adam Hall The Pasha Group PREMIER MEMBERS AT LARGE Lakelan Fennell Suddath Government Services Charles Flowers Coleman Worldwide Moving Erin O’Connor Dice Forwarding, Inc. Susan Staszewski National Van Lines CORE MEMBERS REPRESENTATIVE Boris Populoh Unirisc, Inc. CORE MEMBERS REPRESENTATIVE AT LARGE Catherina Stier Harsch, the Art of Moving Forward NON-U.S. CORE MEMBER REPRESENTATIVES Ido Barner AGS Four Winds International Moving Ltd. Ben Scheiner Global Relocations Ltd. DAB REPRESENTATIVE Brittany Brooks Conser Group IAM-YP REPRESENTATIVE Lennert de Jong Gosselin Group N.V. PRESIDENT Brian Limperopulos Brian Limperopulos President Daniel Bradley Vice President of Government & Military Relations Nicola Collett Data & Finance Manager Steve Cox Chief Financial Officer Angela DeConti Director of the Global Moving Foundation IAM Manager of Industry Initiatives Verena Goetz Membership & Social Media Manager Will Kohudic Editor, Manager of Marketing & Communications Julia O’Connor Vice President of Membership & Communications Matthieu Odijk Director of Sales Morgana Somers Director of Global Services Charles Stewart Digital Media Manager IAM STAFF 2025 IAM LEADERSHIP CORE MEMBERS MANAGEMENT BOARD AFRICA Charnel FrancisCosmas Kamuyu Nellions Moving and Relocations CENTRAL & SOUTH AMERICA & CARIBBEAN Carlos Avalos Sandhill Global Relocation & Moving Daniel Rodrigues AIM Brazil EASTERN & SOUTHEASTERN ASIA Olivia Alarcon A1 Global Logistics Services Co. EUROPE Barbara Savelli Gosselin Mobility Italy Christiaan van der Ent Van der Ent TopMovers MIDDLE EAST & NEAR ASIA Ankit Bhalla Leader Relocations Shankar Ram Delight International Movers NORTH AMERICA Leon Johnson Matco Moving Solutions OCEANIA Carlos Ferri Shipeezi Michael Dunstan Palmers Relocation GroupPORTAL November / December 2025 7 As I reflect on the 63 rd IAM Annual Meeting and Expo, what stands out most is not any single session or statistic, but the broader sense of momentum that defined the week. More than 1,850 moving professionals from around the world came together in New York City, and the conversations in the hallways, the questions from the stage, and the overall tone of our discussions all pointed to an industry that understands both the scale of the challenges ahead and the need to address them together, reinforcing IAM’s role as a truly global gathering force for our community. Over the past year, IAM has focused on building a stronger foundation for that collective effort. We began by sharp- ening our strategic direction. IAM’s Executive Committee approved a new strategic plan that prioritizes execution over lofty ambition. It centers on strengthening the industry’s reputation, enabling member growth and efficiency, and ensuring IAM itself remains resilient and well positioned for the future. That clarity was evident at this year’s meeting, where discussions were more focused, more candid, and more grounded in operational reality than ever. A major theme throughout the Annual Meeting was trust. Trust between trading partners. Trust between members and the Association. And trust between our industry and the customers and institutions we serve. The continued evolution of the IAM Trusted Moving Company program reflects this focus. This evolving designation is about more than a badge or a name. It is about reinforcing shared expectations around professionalism, accountabil- ity, and ethical conduct, and ensuring that IAM membership continues to mean something tangible in the market- place. The IAM Ethics Council is leading the way on developing IAM Trusted. Ethics Council Member Ben Scheiner sums up on page 46 the fundamental importance of the IAM Code of Ethics and how it is foundational to the IAM Trusted Moving Company program. Speaking of “foundations”, one of the most encouraging developments highlighted at the 63rd Annual Meeting was the continued growth of the Global Moving Foundation (GMF). What began as the Alan F. Wohlstetter Scholarship Fund has evolved into a broader platform supporting education, workforce development, and pro- fessional advancement across the global mobility industry. Through its academic scholarships, industry training support, and skill-based learning awards, the Foundation is helping students and professionals alike build mean- ingful careers connected to our sector. Check out Angela DeConti’s update on page 52 regarding the impact the GMF is making and how you can get involved. Beyond the meeting itself, cybersecurity has jumped to the top of our agenda. As our industry becomes more digital and more interconnected, protecting sensitive data is no longer optional. IAM’s role here is not to turn members into cybersecurity experts overnight, but to help them understand the landscape, prepare for emerging requirements such as CMMC, and make informed decisions that protect both their businesses and the custom- ers they serve. I encourage you to read our article on page 57 from Kingsley Gordon and John Bedford about the urgent need to invest in this critical facet of operations right now. On the advocacy front, the past year delivered an important and hard-earned measure of stability for the indus- try. The decision to retain the tender of service program for at least the next three years by the U.S. Department of Defense, combined with business rules for 2026 that largely avoid abrupt disruption, shows that engagement by IAM and its members is having an impact, even if the system remains imperfect and interim by design. For those involved or interested in the Defense Personal Property Program (DP3), Dan’s Bradley’s update on page 48 pro- vides essential context on what was achieved, what risks remain, and why continued engagement will be critical in the years ahead. The 63 rd Annual Meeting was not a victory lap. It was a checkpoint. It confirmed that IAM is moving in the right direc- tion, with clearer priorities, more honest conversations, and a shared understanding that none of us can navigate the road ahead alone. That sense of collective responsibility may be the most important accomplishment of all. Trust and Ethics Building a Stronger Foundation Brian's Beat Brian Limperopulos IAM President8 PORTAL November/December 2025 The 2025 IAM Annual Meeting & Expo Sharpening Your FocusPORTAL November/December 2025 9 By Will Kohudic, Editor, Portal I n October of this year, more than 1,800 people from 828 member companies joined IAM in New York City for our 63 rd Annual Meeting & Expo. There in the Times Square, the heart of the city that truly never sleeps, over the course of four overflowing full days, we forged new connections, brought new life and smiles to old ones, and worked together to chart the course and plumb the depths of the channels our industry will navigate over the coming months and years. This year’s Annual Meeting wasn’t simply business as usual; it was a strategic pause. Sharpen Your Focus – Discover. Innovate. Lead. was a chal- lenge to cut through uncertainty, reconnect with purpose, and take a hard look at where the industry is headed. In the pages that follow, Julia O’Connor captures the intent behind that theme and how it came to life, from mainstage moments to break- out sessions, from policy insights to peer-to-peer problem-solving. As Yogi Berra, one of baseball’s greatest catchers, who played for both New York teams, said, “The future ain’t what it used to be.” There’s a great deal of uncertainty out there, and no magical crystal ball is going to sort it out for us. We, as movers and for- warders and industry suppliers, instinctively know that when we get together in person and look at the obstacles from different perspectives, we start to answer those questions. We snap puzzle pieces into place, connect the dots, and chart the course for the coming year. Once every year, for four days, we break free of our offices and warehouses, climb down from our trucks, put away our headsets, and do business as it can only be done face-to-face. They can be long days and tiring, even exhausting. But afterward, we return home with new clients, new friends, new technologies to explore; and a renewed vision, a sharper picture of the future that gives us confi- dence about our place in it and our ability to move forward in the right direction. The energy of this year’s Annual Meeting demands a close look from the viewpoint of those who partic- ipated. In the following pages, we’ll show you what it really feels like to spend four days in close quar- ters with colleagues, partners and old friends at the industry’s largest gathering. Click to ZoomNext >